Terms and Conditions - Garden Maintenance Thornton Heath
Welcome to our Garden Maintenance Services in Thornton Heath. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our mutual obligations.
1. Service Agreement
Our garden maintenance services encompass a range of activities designed to keep your garden in pristine condition. These services include, but are not limited to:
- Regular lawn mowing and edging
- Pruning and trimming of shrubs and trees
- Weeding and bed maintenance
- Garden clean-up and debris removal
- Installation and maintenance of irrigation systems
1.1 Scope of Services
All services provided will adhere to industry standards and are tailored to meet the specific needs of your garden. Any additional services requested beyond the agreed scope may incur extra charges.
2. Payment Terms
Payment for our services is due as per the agreed schedule. We accept various payment methods, including bank transfers, credit/debit cards, and other electronic payment systems. Detailed invoices will be provided for transparency.
2.1 Late Payments
Late payments may result in the suspension of services until the outstanding amount is settled. We reserve the right to charge interest on overdue amounts as permitted by law.
3. Cancellation and Termination
You may cancel our services by providing written notice at least 14 days in advance. We also reserve the right to terminate services if terms and conditions are breached, with appropriate notice provided.
3.1 Refund Policy
Refunds for pre-paid services will be processed in accordance with the extent of services rendered up to the point of cancellation. No refunds will be issued for services already performed.
4. Responsibilities and Obligations
As a client, you are responsible for ensuring that the garden is accessible and safe for our team to perform their duties. This includes:
- Providing clear access to all areas of the garden
- Securing pets and hazardous materials
- Informing us of any specific requirements or potential hazards
4.1 Our Responsibilities
We commit to delivering our services with professionalism and care. Our team is trained to handle garden maintenance tasks efficiently while respecting your property and preferences.
5. Liability and Insurance
We carry appropriate insurance coverage to protect against accidental damage or injury that may occur during the provision of our services. However, we are not liable for pre-existing conditions or damages caused by external factors beyond our control.
5.1 Client’s Insurance
We recommend that clients maintain their own insurance policies to cover any potential liabilities related to their property and garden.
6. Health and Safety
Our team adheres to strict health and safety protocols to ensure a safe working environment. This includes the use of personal protective equipment (PPE) and compliance with all relevant safety regulations.
6.1 Client’s Cooperation
Clients are expected to cooperate by following any safety guidelines provided by our team and by promptly reporting any safety concerns.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the provision of our services will be handled in accordance with applicable privacy laws and regulations.
7.1 Data Usage
Personal information collected will be used solely for the purpose of delivering our services and will not be shared with third parties without your explicit consent, except where required by law.
8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
8.1 Notification of Changes
Changes to the terms and conditions will be communicated via email or through our official communication channels.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.
10. Miscellaneous
These terms and conditions constitute the entire agreement between you and our Garden Maintenance Services in Thornton Heath. They supersede any prior agreements or understandings, whether written or oral.
10.1 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
10.2 Waiver
Failure to enforce any part of these terms does not constitute a waiver of the right to later enforce that or any other part of the terms.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.